OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

4.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

367 ratings and 178 comments received in the last 90 days.

13 January 2025

Excellent customer service Very informative test drive Showroom full of cars to choose from

08 January 2025

Nothing more to say, absolutely everything perfect, exactly how I would imagine car collection.

04 January 2025

Superb service

30 December 2024

I was very satisfied with the service from berry croyden and the salesman Joseph Lockwood was a pleasure to work with.

25 December 2024

Amazing service

24 December 2024

Tony Lewis at Berry Croydon is a legend

20 December 2024

Tony Lewis was great to deal with. No issues. Very professional manner and great knowledge.

19 December 2024

Very helpful throughout buying process. Kept promises eg held vehicle for me as had long journey to see it.

19 December 2024

I didn't visit the BMW centre, it was done remotely via e-mail.

18 December 2024

Very polite.And helpful

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14 January 2025

Service missed an oil leak and the issue that was assessed happened again (therefore did not resolve the issue). I again had to take the car in, but into a different dealership to resolve.

14 January 2025

Good service

13 January 2025

Excellent service. Jordan (I believe his name was) advised me to come in early and he'd try his best to ensure my car was in for servicing in good time. My car was serviced quickly and efficiently which avoided me wasting time and money on uber journ

13 January 2025

Front of house staff were pleasant, servicing desk staff were knowledgeable and double checked my vehicle service requirements to ensure correct alignment of service dates. I was kept updated throughout the day as to my vehicles progress.

13 January 2025

All works done but boot floor seems to be depressed after the works.

13 January 2025

Job done with full perfection

12 January 2025

Jordon has been helpful and kept me updated on the progress.

12 January 2025

Bonnet on car was not completely closed did mention new rubber next service I did close it I had more or the same tyre tread left and more on the brake pads left from the last service

10 January 2025

Very happy with the service.

10 January 2025

Friendly and respectful employees at your Berry Croydon location. Always there to support customers. I must add Jazz and Matthew Cullen are a delight to deal with.

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